2
KPIs On Track
10
KPIs Off Track
4
Check Goal
13
To-Dos Overdue
22
Active Rocks (Q3)
Scorecard 17 KPIs · latest week July 6–12 vs. prior week June 29–July 5
| KPI | Owner | Goal | Avg | Status | Latest / Prev Wk | Trend (18 wks) |
|---|---|---|---|---|---|---|
| Peak Human Store Website | Michelle | >=$6000 | $6,401 | On Track | ▲ $7,136 prev $2,395 |
|
| In Clinic Sales - Memberships, Products, and Services | Gagan | >=$50000 | $42,957 | Off Track | ▲ $40,031 prev $14,226 |
|
| New Memberships | Joanna | >=2 | 1.58 | Off Track | ▲ 5 prev 0 |
|
| Number of IV Infusions Done | Michelle | >=12 | 11.83 | Off Track | ▼ 4 prev 6 |
|
| Emsella - # of Treatments | Joanna | >=5 | 2.75 | Off Track | ▲ 4 prev 2 |
|
| Emsculpt - # of Treatments | Joanna | >=5 | 1.75 | Off Track | ▬ 1 prev 1 |
|
| Exomind - # of Treatments | Joanna | >=5 | 0.50 | Off Track | ▬ 0 prev 0 |
|
| Accounts Receivable - 60 Days Past Due | Gagan | <=$50000 | $273,944 | Off Track | ▼ $152,277 prev $167,691 |
|
| Emsella - # of Consults | Joanna | >=5 | 0.44 | Off Track | ▬ 1 prev 1 |
|
| Non Member AR | Gagan | <5000 | 11304.64 | Off Track | ▼ 4125.90 prev 5437.79 |
|
| # of Outstanding Renewals | Gagan | <10000 | 18.13 | Check Goal | ▼ 16 prev 22 |
|
| # of Outstanding Messages/Touch Points | Joanna | <=10 | 9.67 | On Track | ▼ 3 prev 8 |
|
| % Total Contracts Signed | Gagan | 90% | — | Check Goal | ▲ 43.0% prev 42.0% |
|
| % Checked In Per Month | Sania | 80% | — | Check Goal | ▲ 27.2% prev 10.8% |
|
| % HeadsUp Patients Registered | Omiya | 50% | — | Check Goal | ▲ 30.7% prev 29.6% |
|
| HeadsUp Confirmed Registrations | Omiya | >=10 | 6.82 | Off Track | ▬ 3 prev 3 |
Rocks Q3 rocks due October 7, 2026 · 22 items, 8 flagged Company Rock
Joanna
-
list of automations made, 5 implemented
-
define and automate process of tracking 25K/high value clients
Sanjeev
-
present/discuss initial sales strategy targeting high value clients with leadership team
-
prepare supplement strategy document outlining products, channels, investments (with Naeha)
-
yes/no decision on whether to move locations/renew lease
-
follistatin gene therapy website landing page live
-
Sedona Test fully integrated
-
Patient Report Template
Michelle
-
payment processor back up and running, website back to fully functional
-
Antigua papers
-
US Clearsolid Deal (or not)
-
OTCMD Roll Out
-
Brainstorm 36 Social Posts
-
Find new peptide supplier
-
Refine Task Spreadsheet
Gagan
-
Accounts Receivable decreased to 100,000
-
Budget Reporting Template Completed
Omiya
-
transfer responsibilities
-
Referral source tracking process
Sania
-
Website and Inventory set upNote: what does this mean exactly?
-
3 Social Posts/Week
-
Have 3 Cartridge Stock prepared in Fridge (for high selling peptides)
Old Rocks Due July 7, 2026 — 7 days ago
Joanna
-
Patient Onboarding Process - Spreadsheet
-
25K membership process, create flowchart approved by leadership team and executed on 1 patient
-
member/patient follow up process - define it and start to automate and document it
Sanjeev
-
Patient Report Template
-
Accurate UTD Patient Member List
-
New Person Set Up
Michelle
-
Review Task Spreadsheet with Everyone
-
peakhumanstore Order & Fulfillment Process
-
OTCMD Project Order & Fulfillment Process
-
peakhumanstore - Learn how to manage it and have it up to date with products
Gagan
-
AR process decrease by 30% total AR
Omiya
-
Peak Human Patient Portal
To-Dos 30 items · cutoff: today, July 14, 2026
Overdue 13
-
iron pipeline billings and notes - update SOP
-
add sedona test to brochures
-
Services and Treatments Update Doc
-
birthday wishes - add column into master sheet, add to go high level
-
BPC Stickers
-
test membership renewal notifications
-
print DNA report template
-
Chair Covers
-
Replace Bed in Rm 2
-
Group activity planning
-
Valerie and Marco - visit next week - are we ready
-
joe to make form for store orders - link on website to order
-
Krishan T plan
Due This Week 5
-
Antigua stuff - passport photos and references
-
active member list to be registered - mark do not register heads up
-
Fasting Pro Bottles
-
schedule Jeremy level 10 meeting observation
-
discuss Emsculpt with Naeha
Upcoming 3
-
get photos/details from Jay regarding Mississauga location
-
V TO Template for EOS Meeting
-
refine accountability chart
No Due Date 9
-
Review ARRecurring
-
update Active member spreadsheet
-
Discuss GHL Active Members PipelineRecurring
-
implement daily checks of fluvio dashboard uroRecurring
-
tasks ghl - implement everyone looking at their tasksRecurring
-
Affiliate Contract
-
omega score c15 - reach out to CanAlt Labs Andrew
-
order digestive enzymes
-
gagan to order supplementsRecurring
Issues (IDS) 7 short-term · 1 long-term
Short Term
- 1
implement level 10 meetings with mass and joe
- 2
implement mini huddle meetings weekly/daily
- 3
did we close indeed listingMichelle to confirm
- 4
What other SOPs are helpful?uploading lab reports to heads up, new leads/consults, 25k sop, truage and glycanage, omega, initial appt routine, in person appt
- 5
Shipping Charges
- 6
Inventory on Websitetesa, dfh digestzymes, reta 10, etc.
- 7
HR guidelines - give notice about vacation
Long Term
- 1
refine proven process